You may return most new, unopened items within 30 days of delivery for a full refund. It will be the buyers responsibility to pay for the return shipping. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to United States, & World Wide. Custom fees may apply for international shipments which is the buyers responsibility to pay those fees to your local shipping carrier. * Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
International Mail Service Suspensions
Currently, USPS has temporarily suspended acceptance and delivery of international mail items to several countries. See all service alerts and countries impacted by COVID-19 service issues. We have decided to suspend international shipping with the exception of Canada, but look forward to resume international shipping soon to the rest of the world.
The Postal Service™ is temporarily suspending international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.
Suspension Due to Foreign Postal Operator Service Suspension, Here is the Listed Countries we are unable to ship to: Any orders placed from these countries will be cancelled and refunded.
British Virgin Islands